Upright shampoo and massage
For people in Taiwan, upright shampoos are nothing out of the ordinary, but such shampoos are not done the same way in other countries. And the reclined shampoos that are standard in the West were never even a thing in Taiwan until some of the more recently established hair salons incorporated this Western style into their services.
According to Tseng Ching-chun, director of the “Shampoo Our City” project, hair salons in years past also removed ear wax, trimmed eyebrows, and gave shoulder and arm massages, so that customers would leave feeling really great. Over the years, it came to be understood that any barber would provide a wide range of such services. There is a cultural element to that, because service providers in Taiwan have always genuinely wanted to make their customers feel good.
Chen Desheng, chairperson of the Beauty Business Trade Association of Taipei, states that the combination of a Taiwan-style shampoo with a massage is not to be found anywhere else in the world. And Associate Professor Chen Mei-hua, describing her experience at a chain salon in Kaohsiung, notes that along with her shampoo she received an eye-socket massage and was given a piping-hot moist cloth to place over her eyes, all without her requesting it. The combination of the different services, she chuckles, made her forget whether she had gone for a shampoo or a massage.
The large number of beauty salons makes for fierce competition and has resulted in cut-throat pricing. Chen Desheng notes that the price of a shampoo in urban areas is in the NT$200–500 range. Chen Mei-hua feels that in Taiwan a hair wash is seen as a way of using a service to build up a base of repeat customers, whereas in the West a hair wash is regarded as labor and charged for accordingly, which explains why a hair wash in Taiwan is so much less expensive.
The way a shampoo, massage, and blow dry are combined into a single service in Taiwan is unique. Chen Mei-hua, who has studied in the United Kingdom, notes that a haircut, shampoo and blow dry are charged for separately, and the expense is “really shocking,” while a hairdresser in Taiwan, after finishing a hair wash, simply will not allow the customer to leave until their hair has been blown dry and neatly dressed. And in the hair salons of yesteryear a hairdresser would go out of their way to brush and blow the bangs into the “big hair” look that was outrageously popular for a time.
The “Taiwanese shampoo + massage” service has become quite popular with a lot of foreigners. YouTubers such as Alizabeth from Thailand have called it “a Taiwanese specialty product,” while a pair who go by the handle “Korean Brothers” had a lot of fun playing with different hairstyles and claimed that they had gotten better looking. French vlogger “Bonjour Louis!” and his sidekick Boris filmed themselves getting shampoos in Kaohsiung and gave glowing praise, saying the service “was very professional and fast, and felt really good,” and the salon’s price of NT$120 was “incredibly inexpensive.”
Quick-thinking proprietors, taking notice of business opportunities associated with Taiwanese hair washes, have begun offering special “hair wash + massage” services at Taipei Main Station, big international tourist hotels, Taipei’s Ximending district, and other tourist hotspots. The hair washes last less than an hour, and are perfect for both independent and group travelers.
In no other country is a shampoo combined with a massage of the head, neck, and shoulders quite the same way it’s done in Taiwan.